When Interloop — a data-centric, tech enabled services firm serving mid-market companies across the country — realized its core offerings were being delivered differently across projects, it turned to Process First for help. Through a kitting engagement, we built standardized delivery kits that turned Interloop’s processes into repeatable products. The result? Greater clarity, smoother collaboration, and a stronger foundation for scale.

Have you been implementing operational or strategic changes in your organization and the team doesn’t seem to be adopting them? You’re not alone. 

Field Notes: Don’t Solution Too Early It sounds counterintuitive, but jumping to solutions too quickly can actually slow you down.

When a global organization asked how they could support over 1,000 people managers across seven offices - without ballooning their back-end ops team - they weren’t just looking for automation. They needed alignment, clarity, and a system that would scale with them.  That’s where Process First came in.